terms and conditions
Welcome to The Golden Pera's Hotel! We are delighted to have you as our guest and would like to ensure that your stay with us is as comfortable and enjoyable as possible. Please read our terms and conditions carefully to ensure that you understand and agree with our policies.
All reservations made through our website (www.thegoldenperashotel.com) or any other booking platform must be guaranteed with a valid credit card. Any reservation made less than 3 days before the arrival date will be charged in full at the time of booking. The deposit paid at the time of booking is non-refundable.
If you need to cancel your reservation, please notify us at least 3 days before your scheduled arrival date. If you cancel your reservation within this time frame, we will refund your payment in full. If you cancel your reservation less than 3 days before your scheduled arrival date, we reserve the right to charge the full amount of your reservation.
Check-In and Check-Out Policy:
Our check-in time is 3:00 PM, and our check-out time is 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability. Additional fees may apply.
The Golden Pera's Hotel is a non-smoking hotel. Smoking is not allowed in any of our rooms or indoor public areas. Any guest found smoking in a non-smoking area will be subject to a cleaning fee.
Damages and Losses:
Guests are responsible for any damages or losses caused to the hotel property during their stay. The hotel reserves the right to charge the guest's credit card for any damages or losses incurred.
We do not allow pets in our hotel, with the exception of service animals. Please notify us at the time of booking if you will be traveling with a service animal.
We hope that you enjoy your stay with us at The Golden Pera's Hotel. If you have any questions or concerns regarding our terms and conditions, please do not hesitate to contact us.